In yesterday's Sunday paper we should of gotten 4 inserts. I only got 2 of them and they were the 2 that didn't have much in them. So this morning after I got home I called our local paper. This is the conversation:
Me: Yes, I was trying to find out how many coupon inserts where in yesterday's Sunday paper.
PAPER: I believe there were 4
Me: Well my paper only had 2 inserts in it. Where would of the other 2 went?
PAPER: Well sometimes we run short and we then just don't put them in certain area's.
ME: You have to be kidding me? I pay you for the paper to get the coupon inserts and you are telling me that because you didn't have enough for whatever reason then I just don't get mine?
PAPER: Yes that is correct.
ME: Well then can I buy the inserts directly from you?
PAPER: No, You have to buy the paper
ME: Well if I am a subscriber and I paid for the paper and didn't get my coupon inserts then why would I buy another paper to get what I should of gotten to begin with?
PAPER: I have no idea.
ME: THANKS you just answered my question.
Me: Well I guess the Post Dispatch is looking better every week. Thank you.
They just lost me as a subscriber. I pay to get what I'm suppose to get. The Post Dispatch just earned my business.
Oh my word! I've had that happen once or twice, and it was definitely borderline traumatic... a conversation like that would have put me over the edge too! I'm glad you have other subscription options.
ReplyDeleteBtw, if you missed out on some of the coupons this week, then that's all the more reason for a coupon train! I'm working on getting a few more people in on it, but I'll try to have it all together in the next few days. It will be fun! :)